At 88fg, we treat your personal data with the same seriousness as we treat your account security. This Privacy Policy explains exactly what information we collect from Pakistani players, why we collect it, how it is stored and protected, and what rights you have over your own data. We have written this in plain, clear English — no unnecessary legal jargon.
This Privacy Policy forms part of the 88fg Terms & Conditions. By registering an account on 88fg, you acknowledge that you have read and understood how we process your personal information as described in this document. This policy was last updated on 1 January 2026.
Six core principles that underpin how 88fg handles every piece of your personal data
88fg only collects the personal data that is strictly necessary for the purpose it is needed — account registration, KYC verification, payment processing, and responsible gaming compliance. We never collect data for the sake of it.
All data transmitted between your device and 88fg servers is protected by 256-bit SSL/TLS encryption — the same standard used by major international banks. Your login credentials, payment details, and personal information are never transmitted in plain text.
88fg does not sell, rent, or trade your personal data to third-party marketers or advertisers under any circumstances. Your data is used exclusively to operate, protect, and improve your experience on the 88fg platform.
You have the right to access, correct, export, or request deletion of your personal data at any time. These rights can be exercised by contacting our support team. We respond to all verified data requests within a reasonable timeframe.
Personal data is not kept indefinitely. 88fg applies defined retention periods to every category of data we hold. When data is no longer required for its stated purpose, it is securely deleted or anonymised in accordance with our retention schedule.
Protecting minors is a top priority at 88fg. Age verification data is collected and processed as part of our KYC obligations. Accounts determined to belong to individuals under 21 are closed immediately and their data handled in accordance with applicable law.
This Privacy Policy is issued by 88fg ("88fg", "we", "us", "our"), an internationally licensed online gaming platform serving players in Pakistan. We are committed to protecting the privacy and security of all personal information you provide to us. This document sets out our practices in full, in compliance with the data protection obligations imposed by our international gaming licence and applicable privacy frameworks. If you have any questions after reading this policy, please contact us at [email protected].
88fg is the data controller responsible for the personal data collected through this platform. The 88fg website, mobile experience, and all associated gaming services are operated under an international online gaming licence. As the data controller, 88fg determines the purposes and means by which personal data is processed on this platform. References in this policy to "88fg", "we", "us", or "our" all refer to the licensed operator of the 88fg platform.
Our platform is specifically designed for Pakistani players, with full support for PKR transactions, JazzCash, EasyPaisa, and other locally relevant payment methods. We understand the trust Pakistani players place in us when they share their personal details, and we take that responsibility seriously.
88fg collects the following categories of personal data from players:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC / passport number, nationality | Registration & KYC verification |
| Contact Data | Email address, mobile number, city of residence (e.g. Karachi, Lahore, Islamabad) | Account registration |
| Financial Data | JazzCash / EasyPaisa account references, HBL / UBL / Meezan Bank account details, transaction history | Deposits & withdrawals |
| Verification Documents | Copies of CNIC, passport, proof of address, payment method ownership proof | KYC verification |
| Technical Data | IP address, browser type, device identifiers, operating system, session timestamps | Automatically during platform use |
| Usage Data | Games played, betting history, wagering patterns, login frequency, session duration | Automatically during platform use |
| Communications Data | Live chat transcripts, support emails, complaint records | When you contact support |
We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information, except where directly relevant to responsible gaming self-exclusion requests or legally required. We do not collect data from individuals who have not registered an account on 88fg.
88fg uses the personal data we collect for the following specific purposes:
88fg does not use your personal data for automated decision-making that produces legal effects or significantly affects you, except where such processing is necessary for fraud detection or KYC verification — in which case you retain the right to request human review of any adverse decision.
For each purpose described in Section 3, 88fg relies on one or more of the following legal bases for processing your personal data:
88fg does not sell, rent, or trade your personal data. We may share your data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection obligations:
We never sell your data to advertising networks, data brokers, or marketing companies. We never share your financial data with third parties beyond what is strictly required to process your transactions. We never share your personal data with other players on the platform.
88fg retains personal data only for as long as is necessary for the purpose it was collected, or as required by our licensing and legal obligations. The following general retention principles apply:
| Data Category | Retention Period |
|---|---|
| Account registration & identity data | Duration of account + 5 years after closure |
| KYC verification documents | Duration of account + 5 years after closure |
| Financial transaction records | 7 years from transaction date (AML compliance) |
| Betting and gameplay history | Duration of account + 3 years after closure |
| Support communications | 3 years from last interaction |
| Technical and security logs | 12 months from creation |
| Self-exclusion records | Minimum 6 years from exclusion date |
On expiry of the applicable retention period, personal data is securely and permanently deleted or irreversibly anonymised. Anonymised data (which can no longer be linked back to any individual) may be retained indefinitely for statistical and platform improvement purposes.
As a player on 88fg, you have the following rights in relation to your personal data. These rights can be exercised by contacting the 88fg support team at [email protected]. We will respond to all verified requests within 30 days.
For all privacy-related requests — access, correction, deletion, or complaints — contact us at [email protected]. We respond within 30 days.
This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming page for a full picture of how 88fg operates.
Every 88fg player holds these rights over their personal data — free of charge and exercisable at any time
Request a copy of all personal data we hold about you. We will provide this in a structured, readable format within 30 days of your verified request.
Request correction of any inaccurate or incomplete personal data we hold. Update contact details and preferences directly from your account settings.
Request deletion of your personal data where it is no longer required for its stated purpose, subject to our legal retention obligations under AML and licensing rules.
Request that we restrict processing of your data in certain circumstances — for example, while a correction request is being reviewed or a complaint investigated.
Request your personal data in a machine-readable format so you can transfer it to another service, where technically feasible and legally permissible.
Object to processing of your data based on our legitimate interests, including the right to opt out of any marketing communications we may send you.
88fg implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:
In the event of a data security incident that is likely to result in risk to your rights or freedoms, 88fg will notify affected players and the relevant regulatory authority within the timeframes required by applicable law. Notification will include details of the nature of the incident, the data involved, and the steps taken in response.
While 88fg takes every reasonable measure to protect your data at our end, you also play a role. Use a strong, unique password for your 88fg account, enable any available two-factor authentication, never share your login credentials, and report any suspected unauthorised access to support immediately via live chat.
88fg is strictly an adult-only platform for individuals aged 21 and above. We do not knowingly collect or process personal data from individuals under the age of 21. If during the KYC verification process it is determined that an account holder is under 21, that account will be immediately suspended, all real-money activity will be reversed where possible, and the data will be processed solely for the purpose of completing the closure and complying with any applicable reporting obligations.
Parents and guardians in Pakistan are strongly encouraged to use parental control software to prevent minors from accessing online gaming or gambling platforms. If you believe a minor may have registered an account on 88fg, please contact our support team immediately at [email protected].
As an internationally licensed gaming platform, 88fg may transfer personal data to servers or service providers located outside Pakistan. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this policy. These safeguards may include contractual data protection clauses, compliance with licensing authority data transfer requirements, or reliance on the adequacy of the legal framework in the destination jurisdiction.
Data transfers are only carried out where strictly necessary for the provision of 88fg services — for example, when using internationally hosted KYC verification services or game software platforms. We do not transfer data internationally for marketing or commercial purposes.
88fg may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform functionality. Where changes are material, we will notify registered players via their registered email address or through an in-platform notification prior to the changes taking effect. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.
Continued use of the 88fg platform following notification of a material change to this Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we protect your data.
For any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please contact the 88fg support team using the details below. We are committed to resolving all privacy-related enquiries fairly and promptly.
Send your data-related enquiry to [email protected]. We aim to acknowledge all privacy requests within 48 hours and provide a full response within 30 days of identity verification.
Our support team is available 24/7 via live chat on the 88fg platform, in both Urdu and English. Live chat is the fastest way to raise an urgent data concern or account security issue.
If you are not satisfied with how 88fg has handled your data privacy concern, you have the right to escalate the matter to the data protection supervisory authority relevant to 88fg's licensing jurisdiction. Details of the applicable supervisory authority are available on request from the support team.
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